Malware Scanning

Our proactive scanning checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections. It also compares your files with what is in the repository, checking their integrity and reporting any changes to you.

Powered by Wordfence one of the world's leading security software packages, our scanner checks core files, themes and plugins for malware, bad URLs, backdoors, malicious redirects and code injections. We then compare your site files with what is in the repository, checking their integrity and reporting any changes to our security & support team. 

Software Updates

The WordPress engine is an amazing machine, and like all powerful machines, they need to be maintained to operate at their highest capacity.  Additionally, outdated software is the number one way hackers gain access to your website.  Our software update service ensures your core WordPress files, theme and plugins are all running the latest version.  This means security and performance patches are installed in a timely manner.  The average website can have as many as 20 software updates required each month so letting that go for just a few months can mean your site is very outdated and vulnerable to a hacking event.

The timeframe shows how often the software of your site will be updated.  

Health Reports

Based on the plan you select, you'll receive reports covering: Updates Performed, Website Uptime Statistics, Site Visitor Activity & Analytics, Site Security, and an Overview of SEO Placement.

The timeframe shown indicates how often a report will be sent.

Offsite Backups & Retention

A dedicated backup plan is a critical element in your overall website health and security.  By using offsite backups, hosted by Amazon's rock-solid S3 Services, we can ensure that when you need a copy of your site, you'll have it.  Whether it's to mitigate a security compromise, deal with legal discovery or to replace accidentally deleted site content, our offsite backups will get you the data you need.

The first entry (Hourly, Daily, Weekly, Monthly) indicates how often the site is backed up.
The second indicates how long the backup copies are retained (2 Years, 1Year, 6 Months, 3 Months.

Malware Recovery

In the unfortunate event that your site is compromised, cleaning and restoring it can take several hours of work, costing at least $360.  As part of the Ultimate Defense plans, we include varying discounts and expedited turn-arounds on that service.  Our higher end plans even cover the entire cost with priority service.

Here are some links to view some very helpful videos about how to use WordPress. We’ll be reviewing the site more in-depth during training, but this will give you a general understanding of how to use the software. We encourage you to watch the videos before training so you can ask as many questions as possible!

WordPress Website Content Management

The WordPress Dashboard

Managing WordPress Websites: Editing Your Website Content

Editing WordPress Pages and Posts (News Articles)

Using the WordPress Visual Editor

Converting a Page from Default Editor to Divi Builder

Adding a New Post/Page to your WordPress Website

Creating Web Links (Hyperlinks) in you WordPress Website

Managing WordPress Websites: Adding and Editing Website Images

Uploading and Editing Images 

Adding an Image to a Table

Managing WordPress Websites:Website Administration

Adding and Managing Users in WordPress

Divi Advanced WordPress Editor & Page Builder

Here is an overview video on the Divi system – the page builder we used to build your website.

Here is a playlist of tutorials for the Divi page builder system.  There are a lot of videos, but you can select just the ones that apply.