Malware Scanning

Our proactive scanning checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections. It also compares your files with what is in the WordPress.org repository, checking their integrity and reporting any changes to you.

Powered by Wordfence one of the world's leading security software packages, our scanner checks core files, themes and plugins for malware, bad URLs, backdoors, malicious redirects and code injections. We then compare your site files with what is in the WordPress.org repository, checking their integrity and reporting any changes to our security & support team. 

Software Updates

The WordPress engine is an amazing machine, and like all powerful machines, they need to be maintained to operate at their highest capacity.  Additionally, outdated software is the number one way hackers gain access to your website.  Our software update service ensures your core WordPress files, theme and plugins are all running the latest version.  This means security and performance patches are installed in a timely manner.  The average website can have as many as 20 software updates required each month so letting that go for just a few months can mean your site is very outdated and vulnerable to a hacking event.

The timeframe shows how often the software of your site will be updated.  

Health Reports

Based on the plan you select, you'll receive reports covering: Updates Performed, Website Uptime Statistics, Site Visitor Activity & Analytics, Site Security, and an Overview of SEO Placement.

The timeframe shown indicates how often a report will be sent.

Offsite Backups & Retention

A dedicated backup plan is a critical element in your overall website health and security.  By using offsite backups, hosted by Amazon's rock-solid S3 Services, we can ensure that when you need a copy of your site, you'll have it.  Whether it's to mitigate a security compromise, deal with legal discovery or to replace accidentally deleted site content, our offsite backups will get you the data you need.

The first entry (Hourly, Daily, Weekly, Monthly) indicates how often the site is backed up.
The second indicates how long the backup copies are retained (2 Years, 1Year, 6 Months, 3 Months.

Malware Recovery

In the unfortunate event that your site is compromised, cleaning and restoring it can take several hours of work, costing at least $360.  As part of the Ultimate Defense plans, we include varying discounts and expedited turn-arounds on that service.  Our higher end plans even cover the entire cost with priority service.

A Division of The Cynergy Group, LLC

Request Support

Please Use Our Support Request Form

Why should I update WordPress?

Just like plugins, the reasons to update your WordPress core are threefold. Security, bug fixes and new features.  The most important reason to update software in general is for security. Hackers are constantly looking for exploits and vulnerabilities in WordPress. When security updates are released it’s a good idea to update as soon as possible.

If I don’t secure and keep my site updated, will my WordPress site get hacked?

Probably, eventually.  We’ve seen sites go for years without updates and suffer no serious issues.  However, we’ve also seen sites get hacked two weeks after a critical security update is released.  One popular plugin identified a security flaw at the end of August, 2020.  Within 1 week, over 10,000 attacks per hour were identified trying to exploit that flaw.