Malware Scanning

Our proactive scanning checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections. It also compares your files with what is in the WordPress.org repository, checking their integrity and reporting any changes to you.

Powered by Wordfence one of the world's leading security software packages, our scanner checks core files, themes and plugins for malware, bad URLs, backdoors, malicious redirects and code injections. We then compare your site files with what is in the WordPress.org repository, checking their integrity and reporting any changes to our security & support team. 

Software Updates

The WordPress engine is an amazing machine, and like all powerful machines, they need to be maintained to operate at their highest capacity.  Additionally, outdated software is the number one way hackers gain access to your website.  Our software update service ensures your core WordPress files, theme and plugins are all running the latest version.  This means security and performance patches are installed in a timely manner.  The average website can have as many as 20 software updates required each month so letting that go for just a few months can mean your site is very outdated and vulnerable to a hacking event.

The timeframe shows how often the software of your site will be updated.  

Health Reports

Based on the plan you select, you'll receive reports covering: Updates Performed, Website Uptime Statistics, Site Visitor Activity & Analytics, Site Security, and an Overview of SEO Placement.

The timeframe shown indicates how often a report will be sent.

Offsite Backups & Retention

A dedicated backup plan is a critical element in your overall website health and security.  By using offsite backups, hosted by Amazon's rock-solid S3 Services, we can ensure that when you need a copy of your site, you'll have it.  Whether it's to mitigate a security compromise, deal with legal discovery or to replace accidentally deleted site content, our offsite backups will get you the data you need.

The first entry (Hourly, Daily, Weekly, Monthly) indicates how often the site is backed up.
The second indicates how long the backup copies are retained (2 Years, 1Year, 6 Months, 3 Months.

Malware Recovery

In the unfortunate event that your site is compromised, cleaning and restoring it can take several hours of work, costing at least $360.  As part of the Ultimate Defense plans, we include varying discounts and expedited turn-arounds on that service.  Our higher end plans even cover the entire cost with priority service.

 

  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select the checkboxes for Delete cookies and Empty the cache.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

Instructions from Google Support.

  1. Click the menu button New Fx Menu and choose Options

  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.

Instructions from Mozilla Support.

  1. Click on the gear wheel in the top right corner.
  2. Click on Safety in the menu
  3. Click on Delete browsing history in the submenu
  4. Select Temporary Internet files and website files from the list
  5. Click on Delete

Instructions from Refresh Your Cache.

  1. Click on Safari in the top left corner and then click on Empty cache…
  2. Click on the Empty button
  3. Click on the refresh icon

Instructions from Refresh Your Cache.

For iOS 8

  1. Go to your Home screen.
  2. Click Settings. 
  3. Select Safari.
  4. Click Clear History and Website Data.
  1. Launch Chrome and click the menu icon in the top right corner.
  2. Click on Settings.
  3. Select Privacy.
  4. At the bottom on your screen click Clear Browsing Data.
  5. In the dialog that appears, select the checkboxes for Clear the cache and Clear cookies, site data.
  6. Click Clear.