Malware Scanning

Our proactive scanning checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections. It also compares your files with what is in the repository, checking their integrity and reporting any changes to you.

Powered by Wordfence one of the world's leading security software packages, our scanner checks core files, themes and plugins for malware, bad URLs, backdoors, malicious redirects and code injections. We then compare your site files with what is in the repository, checking their integrity and reporting any changes to our security & support team. 

Software Updates

The WordPress engine is an amazing machine, and like all powerful machines, they need to be maintained to operate at their highest capacity.  Additionally, outdated software is the number one way hackers gain access to your website.  Our software update service ensures your core WordPress files, theme and plugins are all running the latest version.  This means security and performance patches are installed in a timely manner.  The average website can have as many as 20 software updates required each month so letting that go for just a few months can mean your site is very outdated and vulnerable to a hacking event.

The timeframe shows how often the software of your site will be updated.  

Health Reports

Based on the plan you select, you'll receive reports covering: Updates Performed, Website Uptime Statistics, Site Visitor Activity & Analytics, Site Security, and an Overview of SEO Placement.

The timeframe shown indicates how often a report will be sent.

Offsite Backups & Retention

A dedicated backup plan is a critical element in your overall website health and security.  By using offsite backups, hosted by Amazon's rock-solid S3 Services, we can ensure that when you need a copy of your site, you'll have it.  Whether it's to mitigate a security compromise, deal with legal discovery or to replace accidentally deleted site content, our offsite backups will get you the data you need.

The first entry (Hourly, Daily, Weekly, Monthly) indicates how often the site is backed up.
The second indicates how long the backup copies are retained (2 Years, 1Year, 6 Months, 3 Months.

Malware Recovery

In the unfortunate event that your site is compromised, cleaning and restoring it can take several hours of work, costing at least $360.  As part of the Ultimate Defense plans, we include varying discounts and expedited turn-arounds on that service.  Our higher end plans even cover the entire cost with priority service.

About Total Site Care

WordPress is Our Specialty

Your website is the face of your company and the first thing prospective customers see, making it a great tool for creating brand recognition and selling your products and services. But its importance goes beyond marketing. When your website is running smoothly, it also plays a key role in business operations, including customer support, sales, and retention.

As WordPress support specialists, we created Total Site Care, a specialized service of The Cynergy Group, LLC, to enable our team to focus on the WordPress security, maintenance, and enhancements your business needs and deserves.

Websites Built

Years Experience

Plugins Managed

Why We Created Total Site Care

Protect Your Most Valuable Assets

Server crashes. Slow speed. Links that no longer work. All of these common issues not only slow down production, but they turn away potential customers.

Failure to have WordPress security measures in place increases the likelihood of the above happening to your website. More importantly, it jeopardizes your business by making it easier for hackers to steal valuable and confidential customer information.

This is not only embarrassing, but it destroys customer trust and takes hours of time and money to repair the damage.

We created Total Site Care so that our team could take a proactive approach to the WordPress support issues that often go overlooked until disaster strikes.

And if an ounce of prevention is worth a pound of cure, wouldn’t you rather spend a handful of dollars each month rather than hundreds or more to restore and rebuild your site?

“Total Site Care saved my day! We had a disastrous and very costly experience with our previous website manager, and needed urgent help. We interviewed several firms and chose Total Site Care. They rectified our issues quickly, were very easy to communicate with, and restored my faith! HIGHLY RECOMMEND! Thank you Total Site Care!”

— Teri Tyson, Owner, The Eatery

Total Site Care

As website support specialists with more than 20 years of experience, we’ll take a proactive approach to ensure your website runs smoothly and safely.

WordPress powers nearly 40% of all websites, including those that do not have a content management system. Yet websites built on the most trusted platforms can have issues, especially if they aren’t getting regular WordPress support and care.

We’ll do regular WordPress updates so that it can perform at optimal speed, test your site after any updates, and restore your site if anything goes wrong.

We’ve worked with hundreds of national and local clients in a variety of industries. Some of our clients include: Panera Bread, Barnes & Noble, Holiday Inn Select, Girl Scouts, Habitat for Humanity, and Gloucester County College.

Regardless of your company’s size or scope, we have a range of WordPress maintenance plans you can mix and match to suit your company’s specific needs. Afraid your business is too small for a WordPress security and maintenance service? Check out our small business package. We offer a low monthly fee with no contract, so it’s risk-free!